The pages you need after the first week
Getting started takes one evening. Everything after that — a renewal date, a second television, a hotel connection, one channel that stalls while the rest are fine — is what we wrote these for.
One channel down, or all of them? Swap the host
Before you blame the router, try what resolves this most often: replace the server address inside your playlist link with one of your backup hosts. There is a video to follow along with, screenshots for every app, and your own backup servers printed on the page ready to copy.
Watch the fix →How to judge a service by the end of the first month
An opening evening tells you whether it works. Only a few weeks of unremarkable viewing tells you whether you will still be paying for it in the spring.
Open this guide →Why an organised catalogue matters more in month two
The size of a catalogue impresses on the opening evening. What keeps a service in daily use is how little scrolling stands between you and the twenty channels you actually watch.
Open this guide →Living with the thirty seconds you are behind
Being thirty to sixty seconds adrift of terrestrial is normal, and built into the model. The part you can manage is everything else in the house that arrives sooner.
Open this guide →What you actually own is three lines of text
Most people picture the subscription as the app on the television. Stop doing that and replacing a set, or packing for a trip, becomes a two-minute job.
Open this guide →Provider fault, or something in your own house?
Most streaming faults declare whose they are within a couple of minutes, provided you ask the right two questions before you start changing settings.
Open this guide →